Terms and Conditions

Openbox Terms and Conditions:

Please note that the code OPENBOX does not entitle you to free shipping. Instead, you can use the code OPENBOX when you wish to gradually add items to your order. Once the total value of your order reaches $200, you will then qualify for free shipping. However, if you do not reach the $200 threshold, you will be responsible for covering the shipping costs. To close an openbox, please leave an order note indicating your intention to do so or proceed with paying for the shipping. If you are uncertain whether you have reached the $200 threshold, feel free to reach out to us, and we will respond as promptly as possible. Please be aware that if you abandon your box and cannot be reached, we will cancel your box without issuing any refunds. If you can be reached you will be entitled to store credit at a deducted rate. Using code OPENBOX you are agreeing to these terms and conditions.

Payment plan terms & conditions:

Our payment plan, similar to a lay-by, allows you to claim the items you desire during a live sale. Simply reach out to us to discuss the payment amount and whether you prefer weekly or fortnightly payments.

During each weekly live sale, you have the opportunity to add more items to your plan. However, please note that late payments will result in the inability to add new items to your payment plan.

If you don’t follow the payment plan and ignore the final notice and its due date, your payment plan will be canceled. However, we will issue you a store credit for the amount you have already paid, minus a 50% relisting fee. Please note that this store credit will have an expiration date, and after that date, it will no longer be valid.

To waive the shipping fee, remember to use the code "PLAN" during checkout.

Additionally, we have introduced a new maximum limit of $1500 for payment plans at any given time.

By utilizing the code "PLAN," you are indicating your agreement to these terms and conditions.

 

Due to the number of abandoned plans, As of the 28-11-2023 payment plans are no longer available. You cannot add to a payment plan in any regard. If you have a late payment you will be sent one reminder email. If you disregard the email and the due date, the plan will be considered abandoned. You can still continue to pay off your current plan but once it is finished, you will not be able to start a new one. 

 

If you pay weekly/fortnightly and you have a late payment, your next payment is still due on the same date not a week/fortnight after the last payment, e.g you pay weekly your payment is due on the 7th and you pay on the eighth your following payment is still due on the 14th not the 15th.